Refund Policy

Last updated: October 2, 2026

We want you to be happy with VectorMaker Pro. Try the free converter first: it uses the same tracing engine as Pro.

14-day money-back guarantee

If Pro does not work for you, request a full refund within 14 days of your first purchase, for monthly, yearly and lifetime plans. No questions asked.

Renewals

You can cancel a subscription at any time from the link in your Paddle receipt email, and you keep Pro until the end of the period you paid for. If a renewal charge happened by mistake, ask within 7 days of the renewal and we will refund it.

How to request a refund

Payments are processed by Paddle.com, our Merchant of Record. To request a refund, reply to your Paddle receipt, visit paddle.net, or email us at myhouse9600@gmail.com with your order number. Refunds go back to the original payment method, usually within 5 to 10 business days. When a refund is issued, the related license key is deactivated.

Seller

ctriolab, sole proprietorship, Republic of Korea. Contact: myhouse9600@gmail.com.